Refund & Returns Policy

Last updated: 2/10/2026

We want you to love your artwork. Please review our return and refund guidelines below.

1. Original Artwork

All original artworks are final sale.

Because each piece is unique, we cannot accept returns or exchanges.

2. Prints & Merchandise

We accept returns for:

•            Damaged items

•            Incorrect orders

•            Manufacturing defects

To request a return, contact us within 7 days of delivery with photos of the issue.

3. Non‑Returnable Items

•            Custom commissions

•            Gift cards

•            Digital downloads

•            Sale items

4. Refund Process

If approved:

•            Refunds are issued to the original payment method

•            Shipping costs are non‑refundable

•            Return shipping is the buyer’s responsibility unless the item arrived damaged

5. Exchanges

We offer exchanges only for defective or damaged items.

6. Contact

To request a return or report an issue:

dumasartstudio@aol.com